Business

The Gift of Feedback

Unlike at a tertiary level, workplace feedback sounds and looks different. Feedback from the classroom came by the way of test scores, comments, and final grades. These methods revolve almost entirely around the accuracy and content of your work. On the other hand, workplace feedback takes into consideration the content and quality of your work […]

Business

Too Many Priorities … Not Enough Time!

Let’s face it, the vast majority of us in today’s business world is facing this dilemma. Global competition is fierce, business disruption is everywhere, senior management is relentlessly driving for increased productivity … and whose desk does it land on? If you’re in senior management, and you consistently hear “too many priorities” or “initiative overload” […]

Business

Two ears one mouth

There is a quote attributed to Epictetus, which states “We have two ears and one mouth so we can listen twice as much as we speak.” This quote came to mind when I was chatting with Paul Ruinaard about his experiences with the Enneagram and how he and his sales team use it to ensure […]

Business

Creating the “culture” you want

You’re a leader in a large organization with a whole lot of “rules”–both in writing and unwritten–about how people “should” behave.  More than likely, there are parts of the culture that are healthy (let’s hope so, or your business won’t be around for long!). Unfortunately, there are also the “sticky” parts–the “acceptable” behaviors that often […]

Business

Building Video Resilience

2020 ended with a lot of deeply fatigued workers. Did 2021 change anything? Not specifically, but as we always do at the end of a year, we expect things to change with the hanging of a new calendar. So what are you doing to change things proactively? I spend a lot of time in Zoom/ […]

Business

Productive Kindness

As I write this I am at the bedside of my father who fell and is now admitted to hospital with broken ribs and a broken wrist. My father is in his eighties and is frail both mentally and physically and I am responsible for his day-to-day care. Typically when I say I have this […]

Business

Transition Traps

Research over the years has consistently shown that over 60% of all new supervisors and managers fail to make an effective transition from being an individual contributor to their new leadership roles. Why is this so? Remarkably, because the large majority of first-time supervisors are thrown into the deep end of the pool, with little […]