Turns out you can’t control how other people talk to you! You can’t control their tone, their words, or what is left unsaid. Bummer! But you can control how you respond and what you do with what gets said. YES – you are in control. Just because we don’t like who gave us the feedback […]
Receiving feedback Read More »
Unlike at a tertiary level, workplace feedback sounds and looks different. Feedback from the classroom came by the way of test scores, comments, and final grades. These methods revolve almost entirely around the accuracy and content of your work. On the other hand, workplace feedback takes into consideration the content and quality of your work
The Gift of Feedback Read More »
Let’s face it, the vast majority of us in today’s business world is facing this dilemma. Global competition is fierce, business disruption is everywhere, senior management is relentlessly driving for increased productivity … and whose desk does it land on? If you’re in senior management, and you consistently hear “too many priorities” or “initiative overload”
Too Many Priorities … Not Enough Time! Read More »
There is a quote attributed to Epictetus, which states “We have two ears and one mouth so we can listen twice as much as we speak.” This quote came to mind when I was chatting with Paul Ruinaard about his experiences with the Enneagram and how he and his sales team use it to ensure
Two ears one mouth Read More »
It has been said that E.Q. is more important than I.Q. and in today’s ever-changing world leaders must have the emotional intelligence to lead people. It is always a sad situation to watch a person with a high intelligence remain stuck on the ladder of success because he/she has never developed the awareness and social
Emotional Intelligence Is Important Now More Than Ever Read More »
The author, inspirational speaker, and leadership visionary Simon Sinek posted a video recently, which critiqued the use of the term soft skills. As a learning and development professional, this really spoke to a common bugbear of mine and pretty much all my HR-related colleagues. We used those scare quotes almost like a nervous tic because
Better Humans: The (really hard) “business case” for EQ Read More »
You’re a leader in a large organization with a whole lot of “rules”–both in writing and unwritten–about how people “should” behave. More than likely, there are parts of the culture that are healthy (let’s hope so, or your business won’t be around for long!). Unfortunately, there are also the “sticky” parts–the “acceptable” behaviors that often
Creating the “culture” you want Read More »
One of the top challenges facing South African HR organisations right now is the looming deadline of completing your Workplace Skills Plan (WSP). You need to be responsive to the here and now and balance critical and scarce skills demands with looking far enough down the line to make informed strategic accredited training recommendations. An
2020 ended with a lot of deeply fatigued workers. Did 2021 change anything? Not specifically, but as we always do at the end of a year, we expect things to change with the hanging of a new calendar. So what are you doing to change things proactively? I spend a lot of time in Zoom/
Building Video Resilience Read More »
As I write this I am at the bedside of my father who fell and is now admitted to hospital with broken ribs and a broken wrist. My father is in his eighties and is frail both mentally and physically and I am responsible for his day-to-day care. Typically when I say I have this
Productive Kindness Read More »
