One area of particular weakness in mid-level leaders and new supervisors that I have noticed in my 25 years of international leadership development training and coaching is their inability to give relevant, useful, and beneficial feedback. In fact, giving feedback is one of the greatest fears of new leaders at all levels of an organization. […]

Empathy and compassion appear to be just what the doctor ordered as organizations re-group, re-think and re-organize. As human beings, our call is to kindness. Kindness to ourselves and each other. The more people I speak to the more I hear the mantra: I am crazy busy and exhausted. The 2020 call to self-compassion and […]

You may have heard that letting your cell phone run down to 0% before recharging it is bad for its overall battery life. This turns out to be a relevant metaphor for device users, too: it’s far better to recharge our own “batteries” regularly, rather than wait until we are totally depleted or burned out. […]

Does this buzz term reflect a shift in thinking about work culture and engagement? “Quiet quitting” is a term that has sprung up in recent months and has seen plenty of commentary on various forums from TikTok to major news platforms such as The Economist and NPR. Since most of these sources are based in […]

Young talent entering the workforce are facing unprecedented obstacles: Organisations are holding on (through contract extensions & postponing retirement) to older and often senior employees because of perceived institutional knowledge and irreplaceable skills. Older employees are reluctant to retire, mainly due to financial reasons and a lack of preparedness for retirement. Lack of senior openings […]

Build your network to boost your resilience in times of change The world is changing so fast. It’s as if the ground is shifting and the wave is building and either we get dunked onto the sand with our bikini around our necks, or we build a surfboard and learn to surf the wave. The […]

In 2019, BEFORE the COVID-19 pandemic, the Brandon Hall Group Competency and Skill Development Survey revealed that: Only 19% of organizations felt prepared to develop the skills required in the near future. Some 75% said they were “somewhat” prepared, and 7% admitted they were completely unprepared. Additionally, this research showed: 66% agreed employee engagement is […]

One foundation of great leaders is having and understanding their own leadership mindset philosophy — a set of beliefs, values, and personal rules related to the kind of leader they aspire to. This foundation will drive the workplace environment and culture of the team the leader leads, whether this is a four-person department or a […]

Turns out you can’t control how other people talk to you! You can’t control their tone, their words, or what is left unsaid. Bummer! But you can control how you respond and what you do with what gets said. YES – you are in control. Just because we don’t like who gave us the feedback […]

Unlike at a tertiary level, workplace feedback sounds and looks different. Feedback from the classroom came by the way of test scores, comments, and final grades. These methods revolve almost entirely around the accuracy and content of your work. On the other hand, workplace feedback takes into consideration the content and quality of your work […]