Business

Why Managers Are Uncomfortable Giving Performance Feedback

One area of particular weakness in mid-level leaders and new supervisors that I have noticed in my 25 years of international leadership development training and coaching is their inability to give relevant, useful, and beneficial feedback. In fact, giving feedback is one of the greatest fears of new leaders at all levels of an organization. […]

Business

Creating the “culture” you want

You’re a leader in a large organization with a whole lot of “rules”–both in writing and unwritten–about how people “should” behave.  More than likely, there are parts of the culture that are healthy (let’s hope so, or your business won’t be around for long!). Unfortunately, there are also the “sticky” parts–the “acceptable” behaviors that often […]

Business

Kindness and Accountability

Empathy and compassion appear to be just what the doctor ordered as organizations re-group, re-think and re-organize. As human beings, our call is to kindness. Kindness to ourselves and each other. The more people I speak to the more I hear the mantra: I am crazy busy and exhausted. The 2020 call to self-compassion and […]

Business

Building Video Resilience

2020 ended with a lot of deeply fatigued workers. Did 2021 change anything? Not specifically, but as we always do at the end of a year, we expect things to change with the hanging of a new calendar. So what are you doing to change things proactively? I spend a lot of time in Zoom/ […]

Business

Productive Kindness

As I write this I am at the bedside of my father who fell and is now admitted to hospital with broken ribs and a broken wrist. My father is in his eighties and is frail both mentally and physically and I am responsible for his day-to-day care. Typically when I say I have this […]

Business

Transition Traps

Research over the years has consistently shown that over 60% of all new supervisors and managers fail to make an effective transition from being an individual contributor to their new leadership roles. Why is this so? Remarkably, because the large majority of first-time supervisors are thrown into the deep end of the pool, with little […]

Business

Are you fatigued or depleted?

As we at last face the last few weeks of this extremely strange year it is important that you refuel with purpose and understand a bit more about what you might be feeling and thinking. Many of us feel that we shouldn’t be as tired as we are because we have been working from home, […]