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Receiving feedback

Turns out you can’t control how other people talk to you! You can’t control their tone, their words, or what is left unsaid. Bummer! But you can control how you respond and what you do with what gets said. YES – you are in control. Just because we don’t like who gave us the feedback […]

Business

The Gift of Feedback

Unlike at a tertiary level, workplace feedback sounds and looks different. Feedback from the classroom came by the way of test scores, comments, and final grades. These methods revolve almost entirely around the accuracy and content of your work. On the other hand, workplace feedback takes into consideration the content and quality of your work […]

Business

Too Many Priorities … Not Enough Time!

Let’s face it, the vast majority of us in today’s business world is facing this dilemma. Global competition is fierce, business disruption is everywhere, senior management is relentlessly driving for increased productivity … and whose desk does it land on? If you’re in senior management, and you consistently hear “too many priorities” or “initiative overload” […]

Business

Two ears one mouth

There is a quote attributed to Epictetus, which states “We have two ears and one mouth so we can listen twice as much as we speak.” This quote came to mind when I was chatting with Paul Ruinaard about his experiences with the Enneagram and how he and his sales team use it to ensure […]

Business

Creating the “culture” you want

You’re a leader in a large organization with a whole lot of “rules”–both in writing and unwritten–about how people “should” behave.  More than likely, there are parts of the culture that are healthy (let’s hope so, or your business won’t be around for long!). Unfortunately, there are also the “sticky” parts–the “acceptable” behaviors that often […]

Business

Building Video Resilience

2020 ended with a lot of deeply fatigued workers. Did 2021 change anything? Not specifically, but as we always do at the end of a year, we expect things to change with the hanging of a new calendar. So what are you doing to change things proactively? I spend a lot of time in Zoom/ […]