Business

Why Managers Are Uncomfortable Giving Performance Feedback

One area of particular weakness in mid-level leaders and new supervisors that I have noticed in my 25 years of international leadership development training and coaching is their inability to give relevant, useful, and beneficial feedback. In fact, giving feedback is one of the greatest fears of new leaders at all levels of an organization. […]

Business

Learn to bounce back

Build your network to boost your resilience in times of change The world is changing so fast. It’s as if the ground is shifting and the wave is building and either we get dunked onto the sand with our bikini around our necks, or we build a surfboard and learn to surf the wave. The […]

Business

You Cannot Afford To Put Off Leadership Training Any Longer

In 2019, BEFORE the COVID-19 pandemic, the Brandon Hall Group Competency and Skill Development Survey revealed that: Only 19% of organizations felt prepared to develop the skills required in the near future. Some 75% said they were “somewhat” prepared, and 7% admitted they were completely unprepared. Additionally, this research showed: 66% agreed employee engagement is […]

Uncategorized

Receiving feedback

Turns out you can’t control how other people talk to you! You can’t control their tone, their words, or what is left unsaid. Bummer! But you can control how you respond and what you do with what gets said. YES – you are in control. Just because we don’t like who gave us the feedback […]

Business

The Gift of Feedback

Unlike at a tertiary level, workplace feedback sounds and looks different. Feedback from the classroom came by the way of test scores, comments, and final grades. These methods revolve almost entirely around the accuracy and content of your work. On the other hand, workplace feedback takes into consideration the content and quality of your work […]

Business

Too Many Priorities … Not Enough Time!

Let’s face it, the vast majority of us in today’s business world is facing this dilemma. Global competition is fierce, business disruption is everywhere, senior management is relentlessly driving for increased productivity … and whose desk does it land on? If you’re in senior management, and you consistently hear “too many priorities” or “initiative overload” […]

Business

Two ears one mouth

There is a quote attributed to Epictetus, which states “We have two ears and one mouth so we can listen twice as much as we speak.” This quote came to mind when I was chatting with Paul Ruinaard about his experiences with the Enneagram and how he and his sales team use it to ensure […]